General Terms And Conditions For Global Designs (FOR PURCHASERS)

These general terms and conditions (“General Terms and Conditions”) govern all persons (“Purchasers”) that purchase or license, directly or indirectly, equipment, software, firmware, and/or services (collectively “Deliverables”) from Global Designs.

Limited Software Use License. All software and firmware (collectively “Software”) is licensed (the “License”) for use only by Purchaser and other expressly authorized or permitted users, including customers of Purchasers. Neither the Software, nor any interest therein, is intended to be sold or conveyed by this License.

Usage Restriction. Paging technology and other technology built into the Deliverables may at times not work due to interference with signal transmission beyond GLOBAL DESIGN’ control. Purchaser therefore agrees not to use any Deliverable for an application in which a signal or connection failure might cause harm to a person, injury to a property, or a business loss. Purchaser also agrees to abide by and strictly adhere to any rules, regulations and guidelines related to the use of any portion of any Deliverable to collect, store or transmit personally-identifiable information, including without limitation any “protected health information” (as defined by HIPAA), or billing or financial payment data, from any customer, consumer or user.

Data Collection. In connection with the Deliverables, data provided by Purchaser and its customers may be collected in connection with surveys, consultations, and uses of the Deliverables, including email addresses, telephone numbers, locations of users (which may utilize geo-location technology), times of usage, times of paging, times of responses to paging, devices used, configuration preferences, cookies, and social network information. In order to provide GLOBAL DESIGN’s customers with enhanced comparative benchmarking services with respect to customer industries, among other services, Purchaser hereby grants to GLOBAL DESIGN a royalty-free, perpetual, irrevocable license to use and distribute this data and results obtained through Purchaser’s use of the Deliverables for any and all purposes; provided that GLOBAL DESIGN shall not identify any Purchaser, or distribute to third parties any “protected health information” (as defined by HIPAA) or billing or financial payment data of any customer or consumer of Purchaser, without the express prior consent of such Purchaser. Purchaser warrants that Purchaser has the right to disclose, transfer or otherwise make available any Protected Health Information or other personally identifiable information that is made available to GLOBAL DESIGN by Purchaser or by Purchaser’s customers in connection with the Software or other Deliverables. Without limiting the foregoing, Purchaser shall obtain all authorizations, consents or other permissions from Purchaser’s customers (or the customer’s authorized personal representative) for the disclosure of customers’ personally identifiable information to GLOBAL DESIGN that are required by federal, state or local law, including, without limitation, the administrative simplification section of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations.

Limited Warranty. Unless expressly agreed to in a separate written instrument, GLOBAL DESIGN warrants to only Purchaser that the Deliverables will perform in accordance with specifications for them that GLOBAL DESIGN has published prior to their delivery for a period of time as specified in the purchase agreement or purchase order relating to such Deliverables. This limited warranty shall be voided if any Deliverable is modified or serviced by someone other than GLOBAL DESIGN or where the defective or non-performance is caused to any extent by accident, misuse, abuse, neglect, fire, water, acts of nature, power surges, improper maintenance, usage not in accordance with instructions or specifications, or usage or storage in unsuitable physical or operating environments.

Disclaimers. GLOBAL DESIGN DISCLAIMS ALL IMPLIED WARRANTIES CONCERNING THE DELIVERABLES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR ANY IMPLIED WARRANTY OF NON-INFRINGEMENT. PURCHASER ACCEPTS THE DELIVERABLES “AS IS,” EXCEPT FOR THE EXPRESS LIMITED WARRANTY MADE HEREIN.

Limitation of Remedies. In the event of any breach of any express warranty made herein, GLOBAL DESIGN may, at its option, either repair or replace any defective Deliverable or refund the money that Purchaser paid for it. GLOBAL DESIGN’s total liability for any defect in any Deliverable or for any other breach of any of its duties and obligations to Purchaser shall be limited to the amount of money that was paid for the defective Deliverable or the other duty or obligation. GLOBAL DESIGN will in no event be liable for any lost profit or any other type of consequential or special damage.

Confidentiality. The Deliverables and all computer systems that deliver any portion of them contain confidential trade secret information. Purchaser shall not attempt to reverse engineer any portion of the Deliverables or such computer systems, such as to disassemble any portion of hardware or decompile any portion of the Software, nor aid or permit anyone else in doing so.

Intellectual Property. Except for the License, no portion of any intellectual property right in the Deliverables is being granted, conveyed or transferred to the Purchaser or to Purchasers customers or permitted users. Neither Purchaser, nor Purchaser’s customers or permitted users, may copy or modify any portion of the Deliverables, and may not permit or aid anyone else in doing so. Notwithstanding, Purchaser may use the Deliverables as they are intended to be used, as expressed in written materials published by GLOBAL DESIGN from time to time.

No Assignment or Transfer. The rights and benefits provided under these General Terms and Conditions, as well as under any agreement that incorporates them, shall not be assigned without the express written permission of GLOBAL DESIGN. Similarly, the Deliverables may not be transferred to any other person, without the express written permission of GLOBAL DESIGN. Notwithstanding, Purchaser may temporarily loan its customers paging receivers. Purchaser may also transfer the Deliverables, as well as the rights and benefits under these General Terms and Conditions and any agreement that incorporates them, as an ancillary part of a sale of its business or substantially all of its assets. Following any assignment or transfer, Purchaser shall remain bound by all of the duties and obligations that are set forth in these General Terms and Conditions and any agreement that incorporates them.

No Third Party Beneficiary. Except as otherwise expressly provided in this Agreement, these General Terms and Conditions, as well as any agreement that incorporates them, are solely for the benefit of Purchaser. Neither the customers of Purchaser, nor any other person is an intended beneficiary of these General Terms and Conditions or any agreement that incorporates them, nor shall any such person have the right to any benefit that is provided under these General Terms and Conditions or any agreement that incorporates them.

Merger. Except as otherwise specifically set forth herein, these General Terms and Conditions, and any agreement that incorporates them, supersede any oral or other representation that may have been made about these General Terms and Conditions, any agreement that incorporates them, or any of the Deliverables. These General Terms and Conditions, and any agreement that incorporates them, may not be modified or superseded, except by a written agreement or a written amendment that is signed by GLOBAL DESIGN. In the event of any inconsistency between these General Terms and Conditions or any agreement that incorporates them and any form or other document supplied by Purchaser, such as a purchase order, the terms of these General Terms and Conditions or any agreement that incorporates will prevail.

Severability. In the event that any portion of these General Terms and Conditions or any agreement that incorporates them is found to be invalid or unenforceable for any reason, the remaining portions shall continue to be in full force and effect.

Fees & Payment. Purchaser agrees to pay all Service and Deliverable fees in and you assume all risks associated with any changing value in the currency compared with other currencies, plus Purchaser agrees to pay any applicable taxes, in accordance with the terms and payment method set forth in this agreement. Purchaser is responsible for providing accurate billing and contact information to GLOBAL DESIGN. GLOBAL DESIGN retains the right to suspend or terminate services if fees become past due. GLOBAL DESIGN reserves the right to change Service rates by providing Customer at least 30 days’ notice prior to billing.

Term & Termination. Purchaser has the option of purchasing Monthly or Annual service plans, which are non-refundable and not available for proration except as required by law. Monthly agreements will auto-renew on a month-to-month basis until such time that a formal termination notice has been received by GLOBAL DESIGN. Prepaid Annual agreements will automatically renew at the end of each annual term unless Purchaser has given cancellation notice 30 days in advance of renewal term. Monthly-billed Annual agreements will auto-renew on a perpetual month-to-month basis upon completion of the initial annual term until cancellation notice is received by GLOBAL DESIGN. In the event that any agreement incorporating these General Terms and Conditions is terminated for any reason, all of the duties and obligations that the agreement and these General Terms and Conditions impose upon Purchaser shall continue in full force and effect, except any obligation to make payment for a Deliverable prior to its delivery.

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