Public and private hospitals, clinics and healthcare institutions are under constant pressure of providing a high standard of service for patients, despite the budget cuts or lack of staff. A good patient service starts not after entering the treatment room or meeting the doctor, but with booking an appointment. Customer service solutions can highly increase patient experience and relieve staff from many tasks which can be automated.
- Traditional queue and customer management
- Digital signage for information and advertising
- Online and smartphone appointment booking
- Self-service kiosk
- Check-in kiosk
- Way-finding kiosk