An exclusive deal or a special offer will make new customers but can’t keep them forever. With new phone models invading the market periodically, bigger bandwidth offers for mobile internet, larger coverage and smarter monthly plans, the telecommunication sector is fighting a battle every single day to win new loyal customers. Improving customer services can largely contribute to keep these customers loyal not only for the contractual period.
- Traditional queue and customer management
- Information kiosk
- Self-service kiosk
- Interactive window display
- Smartphone app for finding a shop, booking an appoint and leaving a feedback
- Visual management reports and statistics