Public Utilities

Customers expect from the Energy sector to offer a service level that matches their reputation, position and image on the market. Where competition exists this is even more highlighted by a willingness of providing better products and services than the competition. Low prices are only one side of the coin, but a professional customer service will guarantee long-term customer satisfaction and loyalty.

  • Traditional queue and customer management
  • Visual management reports and statistics
  • Online and smartphone appointment booking
  • Self-service kiosk
  • SMS message alerts
  • Online chat and customer support